Why unmanaged mobile devices no longer fit modern businesses

Smartphones and tablets now act as authentication devices, collaboration tools and gateways to cloud systems. Without proper management, they quickly become a weak point.

Common challenges include:

  • Lost or stolen devices exposing business data
  • Inconsistent security settings across users
  • No visibility of which devices access company systems
  • Personal apps and data mixing with business information
  • Difficulty enforcing policy for remote and hybrid workers

As mobile usage increases, relying on trust alone is no longer sufficient.

The modern mobile security landscape

Mobile security has evolved from simple PIN enforcement to a more integrated model focused on identity, device health and data protection.

Key shifts include:

  • Cloud identity becoming the control plane
  • Devices being used across office, home and public networks
  • Increased use of BYOD and mixed ownership models
  • Regulatory pressure around data protection and access control
  • Expectation that security should not slow users down

MDM now plays a central role in balancing security and usability.

Why basic device controls often fall short

Many organisations attempt to manage mobile risk through partial controls or ad-hoc policies.

This often results in:

  • Security policies that are difficult to enforce consistently
  • Overly restrictive rules that users try to bypass
  • Limited response capability when devices are lost or compromised
  • Fragmented tooling that doesn’t integrate with identity or cloud services

Without a structured MDM approach, mobile security becomes reactive rather than proactive.

What effective Mobile Device Management should deliver

A well-designed MDM solution should provide:

  • Visibility of all devices accessing business resources
  • Enforcement of baseline security and compliance policies
  • Control over apps, data and device configuration
  • Rapid response to lost, stolen or compromised devices
  • Support for both corporate-owned and personal devices
  • Integration with identity and access controls

MDM should protect the organisation while remaining invisible to users when things are working properly.

How BSAS approaches MDM

BSAS treats MDM as part of a wider security and mobility strategy, not a standalone tool.

We start by understanding:

  • How devices are owned and used (corporate vs BYOD)
  • What systems and data are accessed
  • User experience expectations
  • Compliance and risk requirements
  • Integration with Microsoft 365 and identity services

From there, we design and deploy the right MDM approach — Intune, SOTI, or a combination — with policies that are practical, enforceable and sustainable.

Key capabilities of BSAS MDM solutions

Depending on your environment and the platform selected, our MDM services include:

  • Device enrolment and configuration
  • Enforcement of security and compliance policies
  • Application deployment and access control
  • Remote lock and wipe for lost or compromised devices
  • Device health and conditional access controls using Microsoft Intune
  • Advanced device lockdown, monitoring and remote support using SOTI
  • Centralised reporting and visibility across the mobile estate
  • Ongoing management, support and policy optimisation

These capabilities ensure mobile devices remain secure, compliant and manageable throughout their lifecycle.

Why BSAS is different

MDM often fails when it’s implemented without considering real-world usage.

BSAS differentiates by:

  • Selecting the platform that fits the use case — not forcing one tool
  • Designing policies users can realistically work with
  • Integrating MDM with wider identity, security and mobile services
  • Supporting the service long-term, not just at rollout
  • Balancing control, security and productivity

The result is mobile security that works in practice, not just on paper.

How MDM fits into a wider security and mobility strategy

MDM is most effective when combined with other controls.

When integrated with:

  • Business Mobile services
  • Devices and SIMs lifecycle management
  • Microsoft 365 identity and security controls
  • Voice & UC services (Teams Voice, 3CX)
  • Wider endpoint and network security

…it provides consistent protection across users, devices and locations.

MDM becomes part of a layered security approach rather than a single control.

Who this service is for

Mobile Device Management is ideal for organisations that:

  • Allow mobile access to business data
  • Support remote or hybrid working
  • Issue company-owned devices or support BYOD
  • Need visibility and control over mobile security
  • Want to reduce risk without restricting users

If mobile devices touch business systems, they need to be managed deliberately.

Managing mobile risk without adding friction

The goal of MDM is not to control users — it is to protect the business.

BSAS helps organisations:

  • Secure mobile access to data and systems
  • Reduce risk from lost or unmanaged devices
  • Support flexible working safely
  • Maintain control as mobile estates grow

With the right MDM platform and design, mobile devices remain powerful tools — not security liabilities.