One of the top selling SME systems in the UK. We have worked with Samsung since they first entered the UK telephony market a...
Mitel, once considered a corporate only solution have moved into the SME market with great success
Hosted telephony is now establishing a strong presence in the market bringing an ultra-resilient, scalable and future proof ...
We understand that potential customers make very quick decisions on their feelings about an organisation. This means that when they make a call it needs to be handled efficiently and professionally. When this is done properly it can make the difference between making a sale or not. A telephone system that works effectively and collaboratively will ensure no time is wasted and calls are handled correctly.
One example would be call handling via reception or a switch board. By giving the employee call handling software showing user status at any one time, they would work more efficiently. This gives callers a professional and seamless experience of the company and reduces stress for the employee.
If you don’t have a telecoms manager, we want to act as an extension of your organisation. Or if not a member of staff, an ambassador of your brand. Social media and websites all impact peoples perceptions of a company. But crucially, when someone picks up the phone to call you or you call out it must be handled correctly. We try and understand your business, culture and ethos so we present the company in the strongest way possible.
We consult on and orchestrate client projects. These include moving historical systems across to modern IP based technologies.