Samsung Solutions

Computer Telephony Integration (CTI)

Samsung's Computer Telephony Integration (CTI) offers user-friendly and cost-effective tools which can improve the operation of every organisation; offering features such as database dialling & inbound screen popping, Web Browser handset administration, PC based Operator console & Call-Centre solutions.

OfficeServ Call

OfficeServ Call provides users simple access to the functionality of their Samsung handset directly from their PC. Integration with Microsoft Outlook enables calls to be dialled directly from the contacts folder and details of incoming callers to be automatically presented. This allows individuals or multiple users to take greater control of their call activity at the click of a mouse.

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