A more recent addition to our portfolio, 3CX is an open-standards, software IP phone system that works with popular IP Phones and SIP trunks whether on-premise or in the cloud.
A complete Uniﬁed Communications solution, including web conferencing, presence, softphones, smartphone clients and more – without the cost and management headaches of an ‘old style’ phone system or the limitations of a shared cloud PBX.
Used by some of the most well-known companies in the World we have also tested it extensively to ensure its stability and security. We are extremely impressed and have started promoting it across all our customer base from small offices through to large, multi-site deployments.
The 3CX comes with all the standard features you would expect from a business telephone system along with a whole host that you would not normally expect to get “out-of-the-box”. Call logging, call recording, call queue’s, Outlook integration, presence app, web client, mobile app all come as standard with every deployment’
Deploy On-Premise or Cloud
With 3CX, deployment of your PBX is straightforward and flexible. Whether you choose to set up in the Cloud or on-premise, 3CX offers a solution for everyone. The system can be installed on a server we provide or on your own server as required. We can also install it in the “cloud” or server-based within a datacentre of your choice. You can migrate from on-premises to cloud-based at any time as your requirements change.
Security & Back-Up
When it comes to VoIP security, 3CX sets the standard. 3CXs inbuilt security has been exclusively developed to protect your PBX system from attacks.
• Increased secure web server configuration.
• Automatic detection & blacklisting of SIP Attack tools.
• Traffic to 3CX clients is encrypted via SBC.
• Voice traffic is encrypted via SRTP.
• Automatic generation and management of SSL certs.
• Revolutionary VoIP Security with A+ rating from SSL lab.
• Automatic Failover for instant backup.
• Encryption between browser and the website ensured via HTTPS.
With 3CX, you can take your extension wherever you go via the user of the mobile app for iOs or Android
• Use your extension from anywhere
• Free VoIP calls with your smartphone
• Save battery life with “PUSH” notifications
• Connect all clients simultaneously via SIP Forking
• Most Progressive Android & iOS VoIP clients in the UC market
• Benefit from integrated features such as, Presence, web conferencing, conference calling
Softphone & Presence App
A fully integrated app that runs on your desktop to allow you control of your deskphone or alternatively to make and receive calls through your desktop via the use of a headset.
• Initiate IP Phone calls from your desktop with CTI mode
• Work remotely from anywhere
• Easily view the presence of your colleagues
• Use the Receptionist view to administer calls, then drag and drop calls for a swift call transfer
• Launch calls directly from your CRM; integrate seamlessly with Office 365, Google contacts or Internal Phonebook
• Automatically obtain reports on customer and agent activities
• Includes Wallboard and Q-Manager view
• Multifunctional Web Client with inclusive multiple features
• Integrated WebRTC technology resulting in reduced bandwidth usage
• Click to Call Chrome Extension
For more information please get in touch with one of our representatives.